EMBER HELP DESK Status

Citrix Down

Incident Report for EMBER HELP DESK

Resolved

All Citrix systems are up and running at this time. Thank you for your patience. We'll sound out further details about what the issue was shortly.

Matt @ Ember IT, CTO.

Posted Apr 08, 2019 - 12:46 EDT

Update

Customers are beginning to come back online. We will reach out when each connection is restored.

thank you.

Posted Apr 08, 2019 - 11:36 EDT

Update

We're continuing to work on the Citrix issue. We expect to have an update in the next hour. Thank you.

Posted Apr 08, 2019 - 09:30 EDT

Identified

Users are experiencing issues connecting to Citrix. We've identified the issue and are working to resolve.

Posted Apr 08, 2019 - 08:28 EDT