Please use this site to review the status of services provided by Ember IT as well as scheduled maintenance. Use the "Subscribe to updates" button above to be notified of system changes.
Service Desk - Ticketing System
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Operational
90 days ago
100.0
% uptime
Today
Service Desk - Ticket Portal
?
Operational
90 days ago
99.11
% uptime
Today
Service Desk - Phone Support
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Operational
90 days ago
100.0
% uptime
Today
Microsoft 365 Services
Operational
90 days ago
100.0
% uptime
Today
Security Services
Operational
90 days ago
99.98
% uptime
Today
1Password Access to passwords and other items
Operational
Resolved -
Incident has been resolved. The service portal is fully operational.
Oct 30, 09:20 EDT
Identified -
Microsoft has identified an issue impacting Azure services, which is currently preventing access to our client portal (help.emberit.com). Microsoft is actively mitigating the problem, but the portal remains unavailable at this time.
There is currently no estimated time for full restoration. We’ll continue monitoring Microsoft’s updates and will update again once access is restored or a resolution timeframe is provided.
If you need assistance during this time, please submit requests by emailing help@emberit.com. Clients with chat access can also reach us through the EMBER chat icon in Teams, if available.
Oct 29, 14:58 EDT
Investigating -
We are currently monitoring the issue.
Oct 29, 12:07 EDT