Internet Connectivity Down at Ember IT Office
Incident Report for Ember IT
Resolved
Service has been restored at the Ember IT Main Office. We are back to operating at 100%
Posted Jul 29, 2019 - 13:48 EDT
Identified
We have identified the issue & currently working w/ our vendor to resolve. We'll advise w/ realistic expectation of service restoration once available. - Jamie
Posted Jul 29, 2019 - 13:35 EDT
Update
We are continuing to investigate this issue.
Posted Jul 29, 2019 - 12:39 EDT
Update
We are continuing to investigate this issue.
Posted Jul 29, 2019 - 11:40 EDT
Investigating
There is an internet outage at the Ember IT office. We are currently working w/ our vendors to resolve the issue & do not have an ETA on service restoration. This may effect response times to support cases & answering support calls.
Posted Jul 29, 2019 - 11:40 EDT
This incident affected: Helpdesk - Ticketing System and Helpdesk - Phone Support.